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Your merch
management toolkit

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Merchpad Portal

Track, approve, and manage your orders and creations all in one place. Your dashboard is a hub for art approvals, delivery tracking, saving logos and mockups, reordering past favourites, and maintaining a digital brand toolkit to make sure every order has the right fonts, colours, and approved images.

Account Dashboard interface

How we stand out

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Nationwide delivery, storage & pickup

Come collect your order in person, or have it shipped to any depot or doormat in Australia or New Zealand.

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Paper trails for every move (no paper required)

Every upload, revision, approval, invoice, and update is saved to your account dashboard for easy tracking and bookkeeping.

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Seamless artwork
approval

No downloading new software to open email attachments here! Review and approve designs directly in Merchpad.

Clock with magnifying glass icon

Real-time
order tracking

Follow your merch on its journey from mockup to artroom, to manufacturing, to QC, to shipping, to you!

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Role-based access
for every team

Collaborate without adding too many cooks to the kitchen with multiple logins and role-specific approval permissions.

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Human support for
tech-driven systems

We use cutting-edge technology to streamline technical tasks so our real people can focus on talking to your real people.

Invoice with circle check icon

Invoice access,
on demand

Reduce the weight of tax season headaches with complete order records and invoice archives saved to your account dashboard.

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Complete archive of all approved artwork

Restore an earlier draft of your design to take it in a new direction, or reimagine a past order from any stage in its evolution.

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Custom certifications & compliance-ready records

Your order looks just as good on paper as it does in person, with official records and reports to tick every regulatory box.

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Sign-in
only access

Your brand and order information are safely sealed away from unapproved eyes, keeping IP and team surprises secure.

How we compare

Benefits Brilliant Merch Co Online merch
company
Brick-and-mortar
merch company
Customer portal Fully integrated experience View your past orders by joining their mailing list No
Realistic product mockups Yes No No
Personalised online
company stores
Yes No No
Account Dashboard Review, approve, create, and track orders in your merchpad portal Download past order invoices No
Nationwide delivery,
storage & pickup
Multiple shipping and storage options in Aus & NZ Often reliant on third-party dropshipping Range and storage options vary
Record keeping Every order, iteration, revision, and invoice at your fingertips Tax records on the website, email threads for everything else Attachments scattered across a dozen emails
Artwork approvals Easy exchanges in Merchpad with full records of every iteration Limited customisation and revisions Two teams’ inboxes to sort through during a detailed back-and-forth
Dynamic team access Password-protected access with role-specific permissions No No
Human, Australia-based
customer support
Yes No Yes
Past orders/artworks Every version of every order, saved to your account Hunt through email chains to find that one version you really liked Email attachments if you’re lucky, showroom visits if you’re not
Customs & compliance Compliance-ready certifications with transparent B Corp supply chains Highly dependent on supply chains Highly dependent on supply chains

Get started with our
Merchpad platform today

Merchpad is here to bridge the gap between brick-and-mortar personality and digital convenience, giving you all the tools you need to build and approve your own orders with real in-house designers and support teams ready to help you navigate the process.

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